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FIXED RIGHT GUARUNTEE

We promise that the services we perform will be fixed right the first time. If the automotive repair or service was performed improperly, then we will re-perform the service at no additional charge to you, during the established warranty period.

ON TIME GUARUNTEE

We value your time. If your vehicle is not ready at the time we promised, we will offer a 10% discount on the labor from your purchase at the time of payment.

WHAT IS WARRANTIED AND FOR HOW LONG

Most parts and services purchased at Courtesy Tire Inc are covered by a minimum of twelve (12) months or 12,000 miles, whichever comes first, with some parts and services carrying a different warranty. Some exclusions may apply; please see details below. Warranties apply to parts installed and service performed on private passenger vehicles. This warranty is valid at Courtesy Tire Inc locations. Auto parts which prove to be unserviceable during the warranty period, will be replaced free of any additional charge for parts or labor, except as noted under "Exclusions", below.

SERVICE PARTS LABOR
Oil Change and Oil Filter 3 months/3,000 miles 3 months/3,000 miles
Air, Fuel, Cabin Air and Transmission Filters (for workmanship and material related issues) 12 months/12,000 miles 12 months/12,000 miles
New or Remanufactured Alternators and Starters 36 months/36,000 miles 12 months/12,000 miles
Standard Brake Service - Pads/Shoes, Resurface or Replace Rotors/Drums 12 months/12,000 miles 12 months/12,000 miles
Brake Overhaul - Pads/Shoes, Resurface or Replace Rotors/Drums, Replace Calipers/Wheel Cylinders, Replace Hardware 24 months/24,000 miles (1) 24 months/24,000 miles
Shocks and Struts Limited Lifetime (2) 12 months/12,000 miles
Steering and Suspension Parts Limited Lifetime (2) 12 months/12,000 miles
Lifetime Alignment Service N/A (3) Lifetime (3)
ALL LIFETIME WARRANTIES ARE VALID FOR AS LONG AS THE ORIGINAL PURCHASER OWNS THE VEHICLE.

(1) Costs of additional brake system components, including master cylinders, rotors, drums and all additional labor, are warrantied for a period of six (6) months or 6,000 miles, whichever comes first.

(2) Limited Lifetime Warranty applies to warranty replacements done at Courtesy Tire locations only. If out of the area and replacement is required through Bridgestone Affiliated Dealer Warranty program parts will be warrantied for a period of twelve (12) months or 12,000 miles which ever comes first.

(3) If parts are required to restore vehicle to manufacturer's alignment specifications, then those parts and the labor required to install them are not covered and are subject to our standard twelve (12) month or 12,000 mile warranty. Subject to in-store equipment availability and employee qualifications to align vehicle.

ANY PARTS OR SERVICES NOT LISTED IN THIS TABLE ARE SUBJECT TO OUR twelve (12) MONTH OR 12,000 MILE NATIONWIDE WARRANTY UNLESS OTHERWISE SPECIFIED.

Other Service Warranty Exclusions: Replacement of anti-freeze or clamps is not included in the warranty on belts/radiator hoses. Cost of refrigerant and recharging of the air conditioning system is not included with the warranty on air conditioner parts or air conditioner compressors. Cost of additional brake system components, including rotors and drums and/or labor to restore Brake System to its safe proper operation is not included with the warranty on Brake Shoes, Disc Pads, Calipers and/or Wheel Cylinders and all other hardware. Batteries are covered by a separate warranty from the manufacturer.

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